External USB and Firewire Storage

External storage failing? These products may provide a convenient, high-speed, and low-cost storage solution, but they are still based on the same type of hard drive that is inside your computer. Because they are portable, external drives are often subjected to more shock and harsher environments than internal drives. Bumps and excessive temperature can often cause the drives inside to fail.

We are frequently able to recover data from drives where a head crash has physically damaged part of the platter.  Our clean room environment allows us to access the sealed portions of hard drives and correct failed internal components.  In most cases, the recovery process involves restructuring of the data using highly sophisticated techniques and proprietary equipment and software our engineers have developed. With our success rate of over 90%, you have come to the right place.

Instructions for sending us your drive:  If you are ready to send us your hardware here are instructions for packaging, address information, and directions for drop off.

How We Do Business:  An explanation of our recovery time, warranty information, how data is returned to you, and terms of payment.