Testimonials
CLIENT TESTIMONIALS
Haim, I wanted to give you the official word that the Firehouse restore was a success! Once we received the State's approval to have you work with Firehouse, your last restore restored all data. I am simply delighted! I want to see about getting to use your company for situations like this.
Thank you Haim!
Ginger S. - IBM
Service Delivery Manager - Storage
Thank you so much. As we are both in the service industry, I understand the sacrifices that sometimes have to be made (we sadly have to make them as well). Your dedication to your customers and their satisfaction is the reason that I recommend no one else but Cherry Systems to my clients when disasters happen. Thank you again, I'm sure Jim will respond quickly, but if not I will follow up with him to make sure we can close this out as soon as possible.
Jason
Speak Logic
I would like to thank Brigitte and all at Cherry Systems for your great and well appreciated assistance in recovering data from my damaged external hard drive. I have managed to open all documents which I have accumulated over the past 8 years. And now I have saved them all on my laptop as well!
I am extremely grateful and many thanks again for your wonderful service!
Best regards
Charity Dube
Human Resources Coordinator
International Federation of Red Cross and Red Crescent Societies Haiti Earthquake Operation | Camp de Base Croix-Rouge Haitienne Avenue Maïs Gaté, Route Gérald Bataille | Port au Prince, HT6110 | Haiti
My name is Dan Dickens and I am the Director or Information Technology for Orion HealthCorp. We are a Healthcare company providing medical billing and practice management services to clients all across the United States. Late on the night of September 4th, 2011 I encountered a disaster scenario at one of our Pediatric practices in Dayton Ohio.
The next day I was on a plane from Atlanta to Dayton. After working through a multitude of problems I realized that professional data recovery services would be needed. I called Cherry Systems late on the night of September 6th. It was imperative that the data be recovered that same night. Doing so would ensure that patients could be seen and treated by their doctors the next day. This was a difficult request, not only due to the timeframe, but also the server architecture involved: clustered virtual machine servers connected to a SAN.
Cherry Systems was able to assign a technician to my issue and resolve it that same night. All necessary data was recovered and copied to a safe location. We were able to restore operations with minimal impact and, most importantly, doctors could resume treating their patients.
Cherry Systems was willing to own my problem, work diligently to resolve it and then see the project to completion. We are very satisfied with the results and highly recommend their services to anyone in need.
Sincerely,
Dan Dickens | Director of Information Technology Orion HealthCorp, Inc.
JOB TRACKING SYSTEM RATINGS
Exceptional - Excellent customer service. I really felt like you wanted to help me and make this process an convenient as possible. Thank you for recovering my data and making the process so smooth.
Exceptional - Your service was awesome and saved me a ton of time recreating stuff. If you ever need a reference we would be glad to give one. Thanks
Exceptional - Cherry Systems did a quick turnaround with complete recovery of my missing data from an SD memory card.
Exceptional - You can take a horse to water but you can't make him drink. In this case a Toshiba external drive was installed but not used until after the event. Always satisfied with your company's level of service. Thanks, again!
Very Good - Data seemed to be intact, which was great. Estimate took more than 1 business day (when drives brought in before noon can have estimates by the end of the day), and 2 day service on drive took slightly longer than 48 hours. Had to call to remind about the 48 hour mark approaching without notification (i.e. seemed to be a surprise). It wasn't too bad and we did get what we wanted, so I'd still use Cherry again. We were just desperate for the information in this case.Great service. Thanks.
Exceptional - I was pleased with the level of help I received, especially since I am not all that technical. The offer for additional help once I got my recovered files back home turned out not to be needed, but was especially comforting anyway.
Exceptional - I was very impressed with actually getting a real person to answer the phone. Lesley was extremely helpful and pleasant especially in my highly stressful situation. She explained from start to end how the process works therefore there were no surprises. My data was returned to me in less time than I expected. I am very greatful for your work. Huge thank you to everyone at Cherry Systems.
Exceptional - Tamara was great to work with. Thank you so much for restoring my valuable data!