As with all highly skilled professionals services, like doctors, dentists, CPA’s etc, the level of professionalism is achieved combining extensive higher education, years of training in the field, specialized industry specific tools and facilities.
Cherry Systems Inc. is an example of a P.D.R (Professional Data Recovery) provider. Our recovery process is based on the 3D Data Recovery worldwide standard. As such some of our specialized software and tools are designed and marketed by DeepSpar a company who adopted and adhere to that same standard. On their web-site DeepSpar refers to the 3D standard as;
Phase 1: Drive restoration
Phase 2: Disk imaging
Phase 3: Data retrieval
For more information please go to http://www.deepspar.com/pdr-system.html and read the section “Know your terrain”
A P.D.R engineer knows the terrain;
The first D starts with properly diagnosing the media to determine the most efficient process to recover the data. There are two primary outcomes;
1. Drive performs electro mechanically well.
2. Drive has failed or failing.
A. If drive is failing it must be restored to working condition, which should allow the engineer enough time to make an image.
The second D is for obtaining a good image of the failing drive as QUICKLY as possible, since you never sure how long is the failing drive will cooperate. A tool like DDI, developed by DeepSpar as well as other similar tools by other vendors, were developed to facilitate and automate storage media specific code to optimize the cloning processes. Do not confuse a tool like DDI with a tool like Ghost by Norton. While they seem to do the same at a first glance, Ghost should only is be used if the drive is performing well.
<*>Warning, a P.D.R tool like the DDI typically does a great job imaging a failing drive but it is no substitute for the skill and knowledge of the P.D.R engineer to monitor, manage, and tweak the process to a successful completion.
The third D is the the one in which the file system is rebuilt utilizing the clone drive (see the 2nd D) and recovered files extracted to a safe repository site, for delivery to an anxious customer.
When evaluating potential providers, you should ask if they are following the 3D standard. A provider that does not utilize proven specialized tools or bypasses the 3D standard, should not be considered a P.D.R provider. If your data is valuable, don’t take chances – choose a professional.